Privacy Policy

Last Updated: 26th March 2025

This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit or interact with this website, operated by Lucennio Property Limited, registered in England and Wales.

We are committed to safeguarding your privacy and ensuring your data is handled in accordance with applicable laws, including the UK General Data Protection Regulation (UK GDPR).

1. Who We Are

This website (www.propertybusinessinsights.com) is owned and operated by:

Lucennio Property Limited
Registered in England and Wales
Company Number: 16014466
Email: info@lucennioproperty.com

2. What Data We Collect

We may collect and process the following personal data:

  • Contact Information (e.g. name, email address, phone number)
  • Business Details (e.g. company name, role, service area)
  • Referral Information (e.g. information about clients you refer to us)
  • Website Usage Data (e.g. IP address, browser type, device, pages visited)

We only collect the data necessary for us to provide our services, respond to enquiries, or fulfil legal and regulatory obligations.

3. How We Use Your Data

Your data may be used for the following purposes:

  • Responding to enquiries or contact form submissions
  • Processing referrals or service introductions
  • Sending relevant updates or communications (where consent is given)
  • Maintaining internal records
  • Complying with legal obligations

We do not sell or rent your data to third parties.

If you are referred to a third-party service provider via this site, your information may be shared with that provider to facilitate the introduction. We only work with trusted partners who are also responsible for protecting your data.

4. Lawful Basis for Processing

We process personal data based on one or more of the following lawful grounds:

  • Consent: Where you have given us permission to contact or refer you
  • Contract: Where processing is necessary for a service you have requested
  • Legitimate Interest: For our legitimate business purposes, unless overridden by your rights
  • Legal Obligation: Where we are required to retain or share data by law

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected or to comply with legal obligations. You may request deletion of your data at any time, subject to any regulatory requirements.

6. Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain types of processing
  • Withdraw your consent at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please email us at: [Insert Contact Email]

7. Cookies

Our website may use cookies or similar technologies to enhance user experience and analyse site traffic. You can choose to accept or refuse cookies when visiting the site. For more details, please refer to our [Cookie Policy] (if applicable).

8. Data Security

We take reasonable precautions to protect your personal data, including secure storage, access controls, and staff confidentiality. However, no transmission over the internet is 100% secure, so we cannot guarantee absolute security.

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to read the privacy policies of any external websites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the website indicates acceptance of the latest version.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:

Terms and Conditions | Privacy Policy